FAQs
1. Are your product formulas vegan, natural, etc?
We use science, expertise and nature to deliver the most potent formulations in the skin care and beauty industry. Comprised of the highest quality ingredients sourced from around the world, our clinical-grade formulas are safe and effective.
Our skin care products are paraben-free, sulfate-free, silicone-free, talc-free, cruelty-free and vegan. Our products are made with natural and organic ingredients, however, are not certified all-natural or organic.
2. Are your Handcrafted Soaps Vegan?
No! We Do Not consider our soaps to be vegan due to the different processes used to make the different soap bases. M/P (Melt and Pour) has already been through Saponification (using lye) so that I don’t have to be exposed to it while making the soap. Also, Goat’s Milk and Honey M/P would not qualify as vegan. Please read ingredients thoroughly before ordering.
3. “I have sensitive skin or allergies. Will your products work for me?”
We handcraft everything with quality ingredients and a whole lot of love-but we want you to feel safe, too:
Some products contain essential oils (lemon, lemongrass, tea tree, orange, eucalyptus, cedarwood) which can irritate very sensitive skin- and citrus oils don’t always mix with sunshine.
Several products contain nut oils and powders, waxes (shea butter, coconut oil, almond oil, apricot seed powder, lanolin, beeswax). If you have a nut allergy, please read each ingredient list carefully.
Our African Black Soap is naturally high in pH- a wonderful deep cleanse, but it can be drying for very sensitive or dry skin.
We always recommend a patch test: dab a little on your inner forearm and wait 24 hours. If anything feels off, stop use- and when in doubt, check with your dermatologist. Your skin knows best❤️
4. What to do if irritation occurs, what might be the reason and how should you handle any complaints?
Contact Us- So we can look into the issue causing the problem or concern.
Combining- Using improper products together may cause irritation or breakouts.
Diet- Too much sugar, gluten, and dairy may cause breakouts or flare-ups within the skin.
Too Many Products- Incorporating too many new products in a routine is not encouraged, instead, try utilizing one new product each month to stay on top of any irritation. Give your skin’s cell turnover a proper full cycle to adapt.
Allergy- Unknown allergy within ingredients. Always patch test products before use and check ingredients on each individual product on our site or found listed on all bottles/jars. If burning or itching occurs, stop usage. Slight tingling is normal for some ingredients.
Application- When and how formulas are applied make all the difference, such as not rinsing off a cleanser fully or using a Vitamin A during the day. Always be aware of what you are using, how you are applying, and in what particular order.